Made it to Africa!

24 hours after leaving Hudson, I am safely tucked into my hotel in Johannesburg — home for the next three nights. I met all 13 teammates in the lobby upon arrival as I was in the last set to arrive. (Unfortunately Nicoline had to be pulled from the team last minute due to the needs of the business, but she will get to head on a future CSC assignment).

Pictured here are Chandra, Julie and Aruna, the first teammates I met in the Joburg airport –
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I’ve FaceTimed the kids and now will get unpacked and into bed as we head to the IBM office tomorrow at 8:30 to officially kick off. It’s straight to business for #ibmcsc southafrica!

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Final Preparations

I’ve been mentally packing for my trip to Africa as soon as I learned of the country and dates of my assignment.  I’ve been making lists on my computer, on my phone, on random scraps of paper … I’ve been ordering steadily from Amazon and Zappos and returning just as steadily.  I’ve been pillaging my friends closet’s like I’m back in college.  All of this ‘stuff’ has been piling up in a corner of my bedroom, so Monday night I consolidated all the ‘must pack’ lists, added to the growing pile in the corner of the room and set forth on what seemed like an impossible task to get it all into a suitcase, a duffel bag, plus a carry-on back pack. I honestly don’t know if I’m overpacked or underpacked … one entire bag is devoted to non-clothes items, many of which we’ll give away once in country.

packing (3)packing (1)

On Tuesday I put the final touches on all the items I’m prepping for the kids while I’m out.  We have count down chains made (I got a knot in my stomach when I saw just how long 38 days looks in chain-form!), I recorded audio books, made a photo book for each kid, created a ‘good night kiss from mom’ jar for each (thanks Pinterest!), and stashed cards and gifts for those days when they are just missing me.  The “Nanny binder” is filled with everything from medical authorizations to recipes I usually make to places for Kelsey to take the kids this summer to a master calendar of all the activities.

Kid prep

I have 24 hours before I actually leave, but I didn’t want a mad scramble on my last day … I want to enjoy the time with Dave and the kids!

PS — A huge thank you to those who sent me bracelets — I have over a 100 in my bag — and this photo is just a small sampling of the cool bracelets and pencils you all made and donated!

Rainbow looms

#ibmcsc south africa

Making an impact at home

A huge attraction to the CSC program for me was the ability to make an impact on a new community.  However, you cannot ignore the importance of making an impact on where you live.  So, while I can’t tackle improving eLiteracy rates in Ohio like I will in South Africa, I have thought about how I can contribute to making my community better.

One that isn’t such a big stretch for me is my day-to-day job with IBM’s Procurement.  I have the privilege to manage a program called Supplier Connection that strives to create jobs in the US by helping small businesses.  Specifically, it connects small business suppliers in the USA to Corporate supply chains.  We have over 25 large corporate members who spent over $1.5B with Supplier Connection suppliers last year — that’s putting a lot of revenue into US small businesses!

Another very easy way (for me atleast) is to donate my hair. I’ve done it a few times already with the most recent donation just 2 weeks ago to Pantene Beautiful Lengths —  a partnership between Pantene® and the American Cancer Society®.   You provide atleast 8 inches of hair and Pantene provides the funds to turn this hair into free, real-hair wigs for women with cancer. So far, Pantene has donated 24,000 free real-hair wigs to the American Cancer Society’s wig banks, which distribute wigs to cancer patients across the country.  I’ve even got my daughter in on the action — she donated 2 years ago and will be ready to donate again by the end of the summer.

Nine Inches donated to Pantene Beautiful Lengths

Nine Inches donated to Pantene Beautiful Lengths

Community Grant for Evamere –  Another of IBM’s corporate social responsibility programs is Community Grants.  IBM provides funds, skills and equipment to those places its employees are willing to roll up their sleeves and volunteer.  Any employee who volunteers 40 or more hours at an approved non-profit or school can apply for a Community Grant that range in size based on what type of work you did.  Through work at my daughter’s Kindergarten school, I was able to secure $1,000 in funding from IBM to go towards the purchase of a SMART Board for Mrs. Farmer’s room. A SMART Board is an interactive whiteboard where a projector projects the image from your computer screen onto the board.  Teachers and students can then come up to the board and “touch” it, write on it, etc.  Basically, it allows you to become the mouse that is attached to the computer.

smartboard-hi

#ibmcsc

Frequently Asked Questions

Ever since telling folks that I was heading to Africa for over a month for work, I’ve had lots of (the same) questions.  So, in case you were also wondering some of these things …

Why are you doing this? Why not! Seriously, though, this is not something I decided on a whim.  The application process is not the easiest or quickest. IBM opens applications to qualified employees in April each year.  Your write a bunch of essays (it’s like applying for college all over again!). Selections are made by July for the next year’s class.  Then you patiently wait for your assignment that could occur up to a year later. I first applied in April 2012 and got a ‘thanks, but no thanks’ note in July. When the application period opened again in April 2013, I had a lot of conversations with Dave on if I should apply again and the opportunity was just so incredible that I wanted to try again.  Personally, I love to travel and this was a trip unlike any other. Professionally, it will afford me skills growth in the global market and the ability to learn about many other parts of IBM — always a good thing for a career. Altruistically, it lets me be part of a group to make an impact in a community.

But how can you leave for that long? The above mentioned husband makes that part much easier knowing he’s been supporting me 100% from the get-go. His typical response is “We’ll handle it” and I know he will.  The kids are also curious and excited for me.  Yes, I will miss them terribly and I’m sure there will be some rough patches, but it will be summer with lots of activities and we have wonderful support with family, friends and sitters.  I’m hoping the experience sticks with them, too, that it’s important to give back and also important to do things that make you happy.

Did you get to chose South Africa? Nope. IBM sends teams to 30+ countries and there are a few hundred selected into the program each year.  The dedicated CSC staff does their magic in creating teams that have the right blend of background, skills, and geographic location. You can list your geographic preference (Africa, Latin America, Asia or Eastern Europe) and timing restrictions.  Since it would be much easier logistically for me to be away during the summer, I let them know I’d go anywhere if it was in June or July.  I was thrilled to get the nod for South Africa.  Other CSC teams on deployment right around my timing include Ghana, Vietnam, Argentina and Peru.

Will you be able to talk / text / post over there? I hope so! We have been told we will have Wifi access at our work environment, but we won’t know for sure until we get there.  Assuming I can get connected, I plan to use all sorts of new apps (well, new to me anyways) to communicate back home.  I have Facetime and Skype ready and am playing around with Viber and Whatsapp.  My only request is to not call or text my cell as it will be really expensive!   Download Viber and Whatsapp (both free apps) if you want to chat or text while I’m there.

Do you have to get a lot of shots? A few, but nothing too bad. For my time in Mafeking, I really only had to get Hep A (shot) and Typhoid (pill).  Because of Dave and I’s post-assignment trip to Zambia and South Africa, I also had to get Yellow Fever (shot) and Malaria (pills).

What’s the weather like? What will you wear? It’s Winter in South Africa now with the mornings in the high 30’s / 40’s F and the afternoons warming up to the 60’s or low 70’s F.  Much better than the crazy heat that most of us assume about Africa. We’ll be in a work environment where it’ll be a blend of business casual and formal business attire when presenting to the clients, so I’ll have to bring suits, dresses, etc, in addition to casual clothes.  I’m not sure it will all fit — and I’m sure there will be a further post about cramming it all into one suitcase!

What will your day look like? During the work week, we will be heading to the ‘office’ at a local University.  It will be much like a normal work day of team meetings, collecting data, research, analysis, creating recommendations and implementing them.  The 15 of us are further divided into smaller teams and I’ll be working with Chandra, Sanjay and Effie on increasing eLiteracy rates in South Africa and creating a way to measure the impact. On the weekends, it’s a mix of giving back in more traditional activities like working with schools and personal time / fun activities.

What happens to your regular job while you are gone? We sign a contract that states we won’t work on our regular jobs while on assignment. My day-to-day work in Procurement on Supplier Diversity and Supplier Connection will be graciously picked up by multiple colleagues.

Do you get paid? Does this count as vacation or leave? I continue to receive my regular IBM salary while on CSC assignment and it doesn’t count against my vacation for the year.  Nor do I get any comp days.  It’s a cost and vacation-neutral program.

Are Dave and the kids going with you?  During the one-month IBM assignment, no one is allowed to travel or stay with you so that we are focused on our work and client.  At the end of the CSC assignment, Dave will drive the kids to my Mom’s and then fly over to Johannesburg.  We will spend a week split into a safari near Kruger National Park then flying to Zambia to see Victoria Falls.

Why is there always the #ibmcsc in your posts?  IBM has a very cool way to aggregate social media from all of the participants involved in the program.  It works by pulling in all blogs and tweets with #ibmcsc hashtag.  I have to work it into all posts so my blog and tweets are included in the main IBM social page.

 

 

Building the Team

Each year, a few hundred IBMers get accepted into the CSC program.  Once accepted, we wait patiently to get staffed on an assignment, sometimes waiting as long as a year.  Luckily I only had to wait 7 months to hear what team and what country I’d be going to. Upon receiving that first email with my assignment, I started looking up all 14 of my new teammates.

The CSC has had several years to perfect the process of bringing strangers together who only share a common employer, IBM, to become a team.  Under the trusted guidance of a past CSC Africa participant, Inna, we started weekly teleconference calls on Tuesdays at 7 am that would last for 12 weeks.  For those that know me well, they’ll know that I am not at my best early in the morning (that’s an understatement), but I had no room to complain as it was 6 am for my Texas and Minneapolis teammates, 5 am for Paola in Costa Rica and 9 pm for Chandra in Australia.

The first month was mainly ice breakers. It has been years since I’ve done ‘ice breakers’, but turns out I learned a lot.  We buddied up with another teammate and had to learn about them in order to present them to the team at large — part of my profile is below.

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We also had to take a cultural assessment for our personal work styles and if they match up with the country we’ll be working in and with the rest of the team.   There were 9 categories and I’ve provided a snapshot of 2 – I’m the black square and South Africa is the red square with all the other colors being my teammates.   My direct / simple thinking / task-based way of working will apparently not be well-received in South Africa, based on how far apart the red and black squares are.  It’s good to know what I’ll need to be aware of and work on to gel with the clients.

Cultural Profiles

After taking a 20-min test, our preferences were mapped out

Once in country, we will do a cultural exchange where we present our home country / region and give a small token that represents us to each teammate.  I’m really looking forward to that, although am still a bit stumped on what to bring for Ohio / Cleveland / the Midwest.  Any ideas??

The 14 names that seemed so distant a few months back are now identifiable by voice and have moved from strangers to colleagues.  I can’t even imagine what these relationships will be like after living with them for a month, but am excited for the possibilities!

#ibmcsc southafrica

 

Rainbow Looming for a Cause

The overarching theme of CSC is giving back.  During the week, we will be working hard to give our time and skills to our client doing traditional IBM-type things (consulting, technology, implementing a project, etc).  On the weekends the work doesn’t end, though, and we will be giving back to the community that we are staying — Mafeking.  One organization that we’ll get to work with is the Bophelong Special School for children with special needs.

And what a better way to bring smiles to these kids faces than to bring them something made by another kid half-way around the world?  So I have a request of you: I would love to have you and your kiddos make a bracelet or two for me to bring over. If you are like us, your loom is collecting dust somewhere, but ours has found a second life once I explained to my kids that they could be part of my trip and make another child smile.

In return, I promise to post pictures of the smiling faces of the kids you are giving a brighter day.  Any type of bracelet will do — regular, fishtail, the fancy ones like starbursts, triple singles — any colors, too!  If you live locally, I’ll have an envelope in my mailbox that you can drop them in.  If you live afar, you can mail them to me.  (If you need my address, email / message me.)  And if you have any other small, light-weight items to donate that kids would enjoy, I’d be beyond grateful … pencils, stickers, etc.

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Landon hard at work making bracelets

IBM Corporate Service Corps

I’m heading to Africa for 37 days this summer for a unique work opportunity, plus a little bit of play at the end!  This is something I’ve been actively chasing for a few years and was notified 2 months ago of my trip. With one month left to go before leaving, here’s what I know so far:

The opportunity that is bringing me half-way around the world is IBM Corporate Service Corp (CSC)

According to the official IBM CSC site… 
“The IBM Corporate Service Corps was launched in 2008 to help provide IBMers with high quality leadership development while delivering high quality problem solving for communities and organizations in emerging markets. The program empowers IBM employees as global citizens by sending groups of 10 – 15 individuals from different countries with a range of skills to an emerging market for four week community-based assignments. During the assignment, participants perform community-driven economic development projects working at the intersection of business, technology, and society.”

Or to put it more succinctly… it’s a triple benefit:
1. Communities have their problems solved.
2. IBMers receive leadership training and development.
3. IBM develops new markets and global leaders.

Since its launch in 2008, the Corporate Service Corps has had a positive impact of the lives of more the 140,000 people through skills transfer and capacity building.  The Corporate Service Corps program has sent over 2,400 participants on over 200 teams to more than 30 countries around the world.

I’ve been staffed to CSC South Africa 12 … yes, that means 11 prior teams have been deployed to South Africa over the last 6 years.  However, none have been to the same city or region.  My home for 4 weeks will be Mafeking (also known as Mahikeng) in the North-West Province of South Africa, 160 miles west of Johannesburg, near the Botswana border. Mafeking has a population of around 250,000.  For those in my homestate that’s bigger than Akron, smaller than Cleveland, and more along the lines of Toledo.  It sits at nearly a mile elevation – which was very surprising to me – and its predominant language is Setswana (Thanks Wikipedia)Mafeking map
I’ll be joined by 14 other IBMers from the US (Austin, Minneapolis, Raleigh, and Westchester County NY), Canada, Costa Rica, Brazil, UK, Belgium, Netherlands, India and Australia. We met via phone for the first time on March 18th to begin preparing for our adventure.   Through weekly 7 am Tuesday telecons, we are led and mentored by past CSC South Africa participants.  I will depart the US on June 12th and finally meet everyone face to face in Johannesburg on June 13th before we travel as a group to Mafeking to live and work for 4 weeks with our designated client.

The Client – Ikamva National e-Skills Institute (iNeSI).  We will be divided into sub-teams of 5 to tackle 3 different projects, all tied to training and skills development for the North West Province.

There is so much more to share, but I’ll save that for another post –
tlhôla sentle (Have a good day in Setswana)

#ibmcsc southafrica

 

T-minus 1 Month

That’s how long I have left until I board a plane for Johannesburg, South Africa.

So, what am I doing in Africa? I have the opportunity to break free of my normal Procurement role with IBM and participate in their Corporate Service Corp – a digital Peace Corp type program where teams are deployed to an emerging market to tackle societal and economic issues.  I will be part of a team of 15 fellow IBMers from all over the globe coming together for 1 month in Mafeking, South Africa – on the Botswana border – with the goal of enhancing the technical skills of the young adult workforce. CSC Icon v1Curious to learn more or follow my adventure? I’ll be posting regularly before departing and as often as technology will allow while in South Africa.  My blog posts will publish automatically to Twitter (@katybrownley) and Facebook if you follow me there.  You can also enter your email address in the “Follow this Blog” box on the right or in the footer to receive an email every time I post. Or if you are technically-fancy, you can use the RSS link in the sidebar or footer.

Wish me luck!